December 15, 2017
In recent times, various councils have implemented new regulation changes that have caused concern in the industry over escalating costs. Some of the measures have upset the taxi community due to escalating costs and the belief that there will be no improvement in customer service standards.
maybe the implementation of clear, national licensing standards will be the way forward for the taxi industry.
Regulation Changes & Unintended Consequences
Barrow Borough Council have proposed that all hackney carriages should be white, apart from the London taxi which can be either black or white. Private Hire vehicles have been told that they can be any colour apart from white. An unexpected quirk of this rule is that many wheelchair accessible private hire vehicles will no longer be acceptable under the new rules. This has caused concerns over disability discrimination and there has been calls for the Council to think again.
There has also been changes in Cambridgeshire as a proposal has been made for all hackney carriages to be identified by a distinctive light blue colour. It is believed that this will be beneficial for customers as there’d be a clear distinction between hackney carriages and private hire vehicles, though many drivers do not see how this will improve standards. In East Cambridgeshire, there was positive news that safeguarding training and DBS checks, however, a proposal to have all cabs in silver has been greeted with a more mixed reaction.
Need for National Standards
Changes in regulation are always likely to generate a degree of controversy and confusion, maybe the implementation of clear, national licensing standards will be the way forward for the taxi industry. Customer safety must always be at the heart of any changes and it is important that Councils consider the sustainability of the industry and don’t price taxi drivers out of the market.